- Requisition # 2025-161754
- ShiftDay
- StatusFull Time with Benefits
Overview
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Systems Engineer I is responsible for work that encompasses both information technology (IT) applications and infrastructure systems across Hackensack Meridian Health (HMH). Will gather business requirements, conduct needs assessments, and develop functional specifications and build to ensure that developed IT applications solutions support business objectives. Also maintains the organization's IT infrastructure, which may include hardware, software, servers, storage solutions, networks, or physical facilities. Handles basic issues and problems, and refers more complex issues to higher-level staff. Possesses beginning to working knowledge of subject matter.
Responsibilities
A day in the life of a Systems Engineer I at Hackensack Meridian Health includes:
- Installs/upgrades new/existing applications and components and configures application settings.
- Assists in the coordination of end user support activities.
- Provides go-live support for users on new applications, modules, and functionality.
- Performs analysis of necessary application modifications and works with IT associates and/or the vendor to coordinate the modification.
- Analyzes business/clinical needs and requirements.
- Interprets end user requirements by fully discussing potential options and helping the client move towards optimal solution.
- Evaluates the operational workflow that is applied to the system.
- Creates system specifications from user requirements.
- Creates test plans and tests new systems, version upgrades, and any system modifications.
- Documents all outcomes of testing, application implementation, troubleshooting, and support.
- Presents oral and written communications to project teams and other departments.
- Handles basic issues and problems, and refers more complex issues to higher level staff.
- Updates system, operational, and department documentation.
- Recommends areas for process improvements.
- Provides on-call support for applications.
- Maintains the organization's IT infrastructure.
- Configures, installs, maintains, and provides support for critical software and hardware components.
- Monitors system availability and troubleshoots and resolves connectivity interruptions.
- Measures and improves performance and scalability.
- Helps develop disaster recovery or business continuity plans.
- Responsible for basic management of storage solutions.
- Produces documentation for systems and procedures.
- Maintains knowledge of industry best practices and new trends.
- Virus Management, Assist in the day-to-day tasks critical patching, vulnerability remediation, meeting desired state and configurations.
- Must be willing to accommodate weekend, shift or on-call schedules when necessary.
- Performs other related duties incidental to the work described herein.
- Adheres to the Medical Center's Organizational Competencies and Standards of Behavior.
Qualifications
- Bachelor's degree preferably in Information Technology/Math/Computer Science or related field.
- One or more years of experience in an Information Technology department in a similar role.
- Knowledge of information systems application build and/or support.
- Knowledge of windows Server Operating Systems.
- Knowledge of Security concepts and technologies, including PCI & PHI understanding.
- Knowledge of Citrix, VMware, vSphere and Horizon View.
- Knowledge of enterprise-scale patch management & related maintenance methodologies.
- Knowledge of Active Directory, Group Policy, DBS, DHCP & DFS.
- Knowledge of Enterprise storage.
- Knowledge of network principles, protocols & Technologies.
- Knowledge of VDI virtualization technologies.
- Knowledge of backup & Recovery Including DR.
- Works independently and effectively manages time with supervision.
- Strong desktop skills including Word, Excel, PowerPoint, Visio and Outlook.
- Ability to multitask and strong analytical skills.
- Effective oral and written communication.
- Creates and maintains clear, concise documentation.
- Collaborates with other team members across the department.
- Demonstrates self-direction and organizational skills.
- Problem solving and critical thinking skills in a fast paced and changing environment.
- Healthcare experience or related field.
- Epic and/or other relevant certification(s) to be obtained within 6 months of hire or where applicable,
- Citrix, VMware, EMC, Cisco or Microsoft products certifications, should be current and within 4 years.
HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Awards We’ve Received
US News & World Report 2023
- HUMC - #1 Hospital in NJ & #5 in NY Metro Area
US News & World Report 2023
- Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ
US News & World Report 2023
- JSUMC - #6 Hospital in NJ
2023
2023 & 2022 Magnet Designations
for 9 HMH Institutions
Newsweek 2022 Best Hospitals USA
- HUMC - #57
Newsweek 2022 America’s Best Addiction Treatment Centers
Blake Recovery Center at Carrier Clinic - #2
Diversity Inc. 2023
Top Hospital and Health Systems
Becker’s Hospital Review 2022
- Top Places to Work in Healthcare
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