Dispatcher Jobs in Borough of Eatontown at Hackensack Meridian Health

Overview

How have you impacted someone's life today?  At Hackensack Meridian Health our teams are focused on changing the lives of our patients by providing the highest level of care each and every day. From our hospitals, rehab centers and occupational health teams to our long-term care centers and at-home care capabilities, our complete spectrum of services will allow you to apply your skills in multiple settings while building your career, all within New Jersey's premier healthcare system. 

At Hackensack Meridian Health at Home, we recognize our full- and part-time benefit eligible team members by offering a Total Rewards package including comprehensive Health Benefits, generous Paid Time Off, Travel Reimbursement as well as an investment in your future with a 401(k) match and Tuition Reimbursement.Per Diem team members are eligible to participate in the 401(k) match and Travel Reimbursement. At www.TeamHMH.com, you’ll find the information, resources and tools that will help you to be successful at HMH. From great benefits and innovative wellness programs, to robust learning and development opportunities, we continue to cultivate an exceptional work environment where you can do the kind of work that leads to fulfillment and professional growth.

Responsibilities

Responsible for the supervision and performance functions within the warehouse.

• Visit Scheduling. Organizes and develops daily delivery routes for Home Care Delivery Technicians (HCDT).  Contacts patients timely to schedule delivery.  Confirms all appropriate delivery information.  Facilitates deliveries by acting as a liaison between customer service representatives and warehouse / delivery / infusion staff.  Develop and print picking manifest for evening equipment picking.
• Admission Folder / Documentation. Prepares and attach required documentation to delivery tickets.  Maintains adequate supply of all warehouse forms and documents.  Orders replenishment forms from Corporate Printing Services.
• Delivery Documentation. Reconciles and validates copies of Home Care Delivery Technician documentation against schedules for previous day. Notifies warehouse supervisor of outstanding documentation not received.  Review completed delivery documentation for notes, alerts, and phone numbers, and adds to the patient file within the EMR system.
• Order Confirmation. Completes entry into the EMR system to confirm open orders are completed.  Accurately selects and assigns appropriate Serial Numbers and Lot Numbers as applicable for tracking.
• Equipment Preparation. Picks and pulls equipment per manifest for next-day deliveries.  Ensures all AM routes are pulled and prepared for next day before end of shift.
• Inventory. Reports low stock to Inventory Analyst for replenishment.
• Physical Inventory. Participate as necessary in quarterly physical inventory under the guidance of the Warehouse Manager.
• Adherence to The Joint Commission (TJC) Standards. Completes all job functions in compliance with all TJC Standards and guidelines, as well as all State regulations.
• Adherence to Regulations. Assure adherence to corporate compliance regulations, payor requirements and regulatory agency standards for the provision of respiratory therapy, durable medical equipment and infusion services.
•  Staff Assistance. Assist management and staff members as necessary/assigned.  Display a willingness to help others in the office on a regular basis to meet the challenges of operations.
• Other duties and/or projects as assigned.  Demonstrate flexibility with job responsibilities in all areas.
• Lifts a minimum of 60 lbs., pushes and pulls a minimum of 100 lbs. and stands a minimum of 4 hours a day.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Two (2) or more Years DME Experience
• Proficient in Microsoft Office Suite
•  Excellent Communication Skills

Education, Knowledge, Skills and Abilities Preferred:

• Associate Degree or Higher
• Fastrack EMR Experience
• Joint Commission Home Medical Equipment Survey Experience
• Two (2) or more Years Dispatching Experience

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.