- Requisition # 2024-153448
- ShiftDay
- StatusFull Time with Benefits
Overview
“Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.”
Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!
The Reception Coordinator welcomes all guests and coordinates the flow of patients.
Responsibilities
- Acts as a liaison for centralized complaints and utilizes innovative and analytical skills for problem solving and notifies appropriate supervisor or manager of issues as they arise to assure patient satisfaction.
- Refers patients, patient's families and visitors to appropriate services and resources.
- Oversees reception area and coordinates initial patient flow.
- Coordinates additions to daily schedule and notifies appropriate areas/personnel within the department.
- Triages patients to the appropriate areas, directs patients to exam rooms and escorts to exam rooms.
- Answers phones and direct calls to proper department or personnel.
- Lifts a minimum of 2 lbs., pushes and pulls a minimum of 10 lbs. and stands a minimum of 8 hours a day.
- Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.)
- Adheres to the standards identified in the Medical Center's Organizational Competencies.
Qualifications
Education, Knowledge, Skills and Abilities Required:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Previous clerical and reception experience.
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Awards We’ve Received
US News & World Report 2023
- HUMC - #1 Hospital in NJ & #5 in NY Metro Area
US News & World Report 2023
- Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ
US News & World Report 2023
- JSUMC - #6 Hospital in NJ
2023
2023 & 2022 Magnet Designations
for 9 HMH Institutions
Newsweek 2022 Best Hospitals USA
- HUMC - #57
Newsweek 2022 America’s Best Addiction Treatment Centers
Blake Recovery Center at Carrier Clinic - #2
Diversity Inc. 2023
Top Hospital and Health Systems
Becker’s Hospital Review 2022
- Top Places to Work in Healthcare
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