- Requisition # 2025-164458
- ShiftEvening
- StatusFull Time with Benefits
Overview
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Scheduling Coordinator supports the essential operations and office communications within the department.
Responsibilities
A day in the life of a Scheduling Coordinator at Hackensack Meridian Health includes:
- Schedules patients in person or over the phone for outpatient services.
- Collects demographic data from patients for registration.
- Prepares pre-registration chart
- Insurance verification / authorization.
- Records data on logs relating to insurance response turnaround times
- Check patients in / out
- Assist patients with medical history forms
- Monitors work queues specific to the assigned tasks
- Answers telephones
- Processes all incoming / outgoing mail
- Responsible for cash collection, reconciliation and deposit
- Transcribing, scanning, uploading images
- Maintains inventory of supplies to ensure adequate PAR levels
- Submits IT tickets to report any system barriers
- Appointment confirmation calls
- Initiates follow-up on projects to ensure timely preparation and meeting deadlines
- Ensures delivery of excellent customer service resulting in positive and improving patient satisfaction scores for department and Medical Center. Directs patients in regards to their scheduled appointment.
- Assists leadership with tabulating monthly statistics for the Department.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Previous registration, insurance verification, and receptionist experience.
- Excellent written and verbal communication skills.
- Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Awards We’ve Received
US News & World Report 2023
- HUMC - #1 Hospital in NJ & #5 in NY Metro Area
US News & World Report 2023
- Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ
US News & World Report 2023
- JSUMC - #6 Hospital in NJ
2023
2023 & 2022 Magnet Designations
for 9 HMH Institutions
Newsweek 2022 Best Hospitals USA
- HUMC - #57
Newsweek 2022 America’s Best Addiction Treatment Centers
Blake Recovery Center at Carrier Clinic - #2
Diversity Inc. 2023
Top Hospital and Health Systems
Becker’s Hospital Review 2022
- Top Places to Work in Healthcare
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