- Requisition # 2025-169022
- ShiftDay
- StatusPer Diem
Overview
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Responsibilities
A day in the life of a Clerk/Receptionist at Hackensack Meridian Health includes:
- Obtains demographic as well as financial information on all patients coming in for testing visits into the hospital.
- Initiates authorization for Perinatal/urogynecology visits via phone or fax within the allotted time.
- Records and verifies all pertinent information from insurance companies in respect to a patient's authorization for services, eligibility and benefits.
- Understand HDX insurance verification system and identifies any potential problems with the insurance carrier.
- Checks patient's name for each appointment, as per patient identification policy.
- Monitors patients wait time and bring any issues/concerns to the immediate attention of the department manager.
- Ensures delivery of excellent customer service resulting in positive and improving patient satisfaction scores for department and Medical Center.
- Communicates in a professional manner with insurance companies, employees, physicians and their offices.
- Submits to credit any self pay patients that need financial screening as well as any patient that have co-pays and/or deductibles.
- Possesses ability to perform duties in compliance with all practices, policies, procedures and regulations of the Perinatal/Urogynecology Department.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Knowledge of Medical Terminology
Education, Knowledge, Skills and Abilities Preferred:
- Hospital, physician office, or insurance company experience.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
Compensation
Starting at $19.33 Hourly
HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:
- Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
- Experience: Years of relevant work experience.
- Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
- Skills: Demonstrated proficiency in relevant skills and competencies.
- Geographic Location: Cost of living and market rates for the specific location.
- Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
- Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.
In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Awards We’ve Received
US News & World Report 2025 - HUMC - #1 Hospital in NJ & #1 in NY Metro Area
US News & World Report 2025 - Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ and #3 Children’s Specialties in the Nation
US News & World Report 2025 - JSUMC - #5 Hospital in NJ
US News & World Report 2025 - John Theurer Cancer Center at HUMC - Ranked Nationally
US News & World Report 2025 - HUMC - Best Hospitals Honor Roll
Becker’s Hospital Review 2025 - 7 HMH Institutions Named Among Becker’s Top 100
Newsweek 2025 - Hackensack Meridian Health - America’s Greatest Workplaces for Mental Well-Being 2025
Newsweek 2025 - Best Hospitals USA - HUMC - #59
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