- Requisition # 2026-183578
- ShiftDay
- StatusFull Time with Benefits
Overview
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Information Technology (IT) Vendor Management Specialist supports vendor management activities across the Hackensack Meridian Health (HMH) network. Assists with contract coordination, renewal tracking, documentation management, stakeholder follow-up, vendor issue tracking, and basic performance reporting. Plays a key support role in helping ensure vendor-related activities are organized, timely, and aligned with operational priorities.
Responsibilities
A day in the life of a Information Technology (IT) Vendor Management Specialist at Hackensack Meridian Health includes:
- Support manager and stakeholders by coordinating vendor-related activities and maintaining organized documentation, trackers, and follow-up items.
- Gather information and prepare summaries to support vendor reviews, renewals, and stakeholder decision-making.
- Track vendor issues, risks, and action items and escalate concerns to leadership as appropriate. Vendor Lifecycle Management
- Oversee key components of the vendor lifecycle, including intake coordination, contract routing support, renewal tracking, stakeholder communication, and basic performance tracking.
- Maintain documentation related to vendor contracts and obligations, key dates, deliverables, and required approvals, and highlight items needing additional review.
- Assist internal stakeholders with gathering vendor information, maintaining trackers, and identifying operational follow-ups related to renewals, service issues, and vendor engagement. Contract Management and Negotiation
- Support contracting processes by organizing drafts and redlines, tracking comments and approvals, and coordinating stakeholder input.
- Oversee agreements to ensure they are routed through the appropriate review process and that required documentation, approvals, and supporting materials are complete.
- Track service issues, missed deliverables, and open items. Coordinate follow-up with internal stakeholders/vendors. Financial Analysis and Budget Management
- Maintain vendor spend, renewal, and contract trackers to support visibility into upcoming obligations, key dates, and budget-related follow-up.
- Support vendor-related administrative and financial coordination activities, including cost tracking, purchase order follow-up, invoice support, and adherence to internal processes and policies. Performance Monitoring and Risk Management
- Maintain vendor performance trackers and assist with preparing scorecards, status updates, service issue logs, and other basic reporting against key performance indicators (KPIs).
- Document performance concerns, service issues, and follow-up actions, escalating unresolved items to leadership.
- Support risk identification by maintaining issue logs, tracking dependencies, and helping coordinate remediation follow-up. RF(x) Management and Vendor Selection
- Support request for 'x' [RF(x)] activities by coordinating timelines, organizing vendor materials, scheduling meetings, and maintaining evaluation documentation.
- Compile vendor responses and assist with preparing summary materials for stakeholder review.
- Assist with gathering information and preparing draft materials to support vendor assessments and internal decision-making. Stakeholder Collaboration and Communication
- Act as a liaison by coordinating communication among IT, business teams, vendors, Legal, Purchasing, and other stakeholders to support timely follow-up, issue resolution, and alignment on operational priorities.
- Build effective working relationships with internal stakeholders and support scheduled governance and review activities.
- Maintain professional working relationships with vendors through organized follow-up, meeting coordination, and documentation management. Process Improvement and Governance
- Support process improvement efforts by identifying administrative inefficiencies and recommending practical workflow improvements.
- Maintain governance tools, templates, trackers, and documentation used to support vendor management processes and consistent operational oversight.
- Assist with updating process documentation and supporting consistent use of standard tools and templates.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required:
- Bachelor's degree in Business Management, Finance, Economics, or a related field.
- Minimum of 1+ year of relevant professional experience in vendor management, contract administration, business operations, healthcare administration, process improvement, consulting, and/or strategic sourcing.
- Exposure to contracting terms, licensing models, and vendor performance metrics.
- Basic analytical skills, including the ability to maintain trackers, review information for completeness, and prepare simple summaries and reports.
- Strong organizational, communication, and problem-solving skills, with the ability to work effectively with cross-functional teams and escalate issues appropriately.
- Excellent written and verbal communication skills.
- Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms. Must have experience with spreadsheets, document management, and tracking tools.
Education, Knowledge, Skills and Abilities Preferred:
- Exposure to healthcare operations, project coordination, vendor administration, or contract support in an academic, internship, or professional setting is preferred.
- Exposure to contract review, procurement processes, vendor coordination, and/or administrative support for technology or service agreements.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
Compensation
Minimum rate of $35.17 Hourly
HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:
- Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
- Experience: Years of relevant work experience.
- Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
- Skills: Demonstrated proficiency in relevant skills and competencies.
- Geographic Location: Cost of living and market rates for the specific location.
- Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
- Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.
In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Awards We’ve Received
US News & World Report 2025 - HUMC - #1 Hospital in NJ & #1 in NY Metro Area
US News & World Report 2025 - Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ and #3 Children’s Specialties in the Nation
US News & World Report 2025 - JSUMC - #5 Hospital in NJ
US News & World Report 2025 - John Theurer Cancer Center at HUMC - Ranked Nationally
US News & World Report 2025 - HUMC - Best Hospitals Honor Roll
Becker’s Hospital Review 2025 - 7 HMH Institutions Named Among Becker’s Top 100
Newsweek 2025 - Hackensack Meridian Health - America’s Greatest Workplaces for Mental Well-Being 2025
Newsweek 2025 - Best Hospitals USA - HUMC - #59
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