- Requisition # 2024-154835
- ShiftDay
- StatusFull Time with Benefits
Overview
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Third Party Follow-up Representative performs follow-up procedures on unpaid third party accounts by accessing Payer Portals and calling insurance payers, where applicable.
Responsibilities
A day in the life of a Third Party Follow-up Representative at Hackensack Meridian Health includes:
- Performs account analysis to ascertain the required follow-up procedure.
- Researches suspended/pending claims and transfers information to the payer.
- Prepares report for payer for large volume of outstanding claims.
- Reports collection efforts/issues for high dollar accounts to management at monthly meetings.
- Processes third party vouchers and verifies accuracy and timeliness of payment.
- Reconciles managed care payments to the explanation of benefits to determine patients' responsibility and performs comparison to managed care contract for accuracy.
- Initiates aging reports by financial class in order to identify problematic areas and accelerate cash flow.
- Resubmits claims to payers via hard copy, fax, or electronic medium.
- Contacts physician offices and/or patient and other hospital departments to secure the appropriate information (referrals, notifications, pre-authorizations, and any other required documentation for the payer) in order to process the claim.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Minimum of 1+ years of experience in revenue cycle or equivalent experience.
- Strong written and verbal communication skills.
- Detail-oriented and organized.
- Demonstrated computer literacy.
Education, Knowledge, Skills and Abilities Preferred:
- Some post-secondary education.
- Knowledge of EPIC.
- Experience with Google applications.
Licenses and Certifications Required:
- Successfully pass completion of EPIC assessment within 30 days after Network access granted.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Awards We’ve Received
US News & World Report 2023
- HUMC - #1 Hospital in NJ & #5 in NY Metro Area
US News & World Report 2023
- Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ
US News & World Report 2023
- JSUMC - #6 Hospital in NJ
2023
2023 & 2022 Magnet Designations
for 9 HMH Institutions
Newsweek 2022 Best Hospitals USA
- HUMC - #57
Newsweek 2022 America’s Best Addiction Treatment Centers
Blake Recovery Center at Carrier Clinic - #2
Diversity Inc. 2023
Top Hospital and Health Systems
Becker’s Hospital Review 2022
- Top Places to Work in Healthcare
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