Supervisor, Medical Records / Patient Intake - Full Time - Day Jobs in Hackensack at Hackensack Meridian Health

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!

The Sup, Med Rec/Patient Intake is responsible for overseeing and organizing the daily function of the Medical Records and Intake departments at the John Theurer Cancer Center, including, but not limited to, scanning, quality assurance, indexing, audits, and performance improvement.

Responsibilities

A day in the life of a Supervisor, Medical Records / Patient Intake at Hackensack Meridian Health includes:

• Supervises the daily operation of both the Medical Records and Intake Departments which includes:
  • Enter new patient demographics into the EMR.
  • Insurance coverage.
  • Scheduling of tests where applicable.
  • Medical records collection.
  • Scheduling consultations within 5 days to comply with established timeframe policy.
  • Follow-up for the physicians.
• Assists in coordinating coverage for the Medical Records and Patient Intake clerical staff, including, but not limited to, cross-training staff to ensure proper coverage.
• Assists with the coordination of training of clerical team members in Medical Records and Intake, including, but not limited to, all aspects of telephone contact, as well as proper and timely message retrieval, using the record and verify system for physician visits, usage of On Base system, and ICD-10 coding.
• Works closely with physicians, nursing, technical staff, and department management to ensure proper process is followed for intake and the obtaining of records for all patients.
• Supervises the preparation and completeness of charts (both paper and electronic).
• Collaborates with leadership of the Clinical Partner teams to establish and continually review policies, make recommendations on the hiring of staff, follow established disciplinary action processes if applicable, and complete performance reviews.
• Assists in preparation for state inspections and research audits of medical record documentation to ensure all records are current and complete. 
• Assists to ensure that all staff are in compliance with all JTCC and HMH quality initiatives and in compliance with all regulatory and accrediting body requirements.
• Keeps accurate log of charts and port films stored within a designated offsite facility. 
• Coordinates all requests for the release of information from patients to their physicians, outside facilities, legal offices, and research centers following HIPAA guidelines.
• Assists with communication to staff through group meetings and individual conferences every month.
• Input requests for maintenance repairs for office equipment, phone installations and repairs, and computer technology in the clerical office.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Associate's degree in field or other relevant area of study OR High School diploma, general equivalency diploma (GED), GED equivalent programs, and/or other Vocational degrees/certificates plus 2 years of experience.
• 5 or more years of leadership experience in a related field.
• 3 or more years of experience supervising medical personnel.
• 3 or more years of oncology experience.
• Medical records experience.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms. 
• Ability to work independently, or in a team, and handle multiple deadline-driven tasks in a dynamic environment is essential.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Compensation
Starting at $82,513.60 Annually

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.