Revenue Cycle Informaticist Jobs in Hackensack at Hackensack Meridian Health

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Revenue Cycle Informaticist plays a pivotal role in turning information into action. This position acts as the crucial link between our analytics tools and our operational teams. The Revenue Cycle Informaticist will empower revenue cycle leaders and staff to pinpoint problems, implement effective solutions, and drive financial and operational performance. By leveraging a deep understanding of Epic's analytics capabilities, this position will help transform our revenue cycle into a more efficient, proactive, and intelligent operation.

Responsibilities

A day in the life of a Revenue Cycle Informaticist at Hackensack Meridian Health includes:

• Analytics & Reporting Support: Partner with Revenue Cycle leadership (Patient Access, Billing, Self-Pay, Denials, etc.) to leverage Epic's analytics tools including SlicerDicer, dashboards, and productivity scorecards to identify trends, monitor key performance indicators (KPIs), and address pressing business needs.
• Training & Empowerment: Develop and deliver training sessions, lunch-and-learns, and one-on-one coaching to empower managers and staff to become self-sufficient in using analytics for their own data exploration and problem-solving. The ultimate goal is to build a data-literate culture where colleagues can act on their own hunches.
• Problem Identification & Root Cause Analysis: Proactively and reactively investigate operational challenges, such as spikes in claim denials, low digital pre-service payment rates, or poor eCheck-in success. Use data to uncover the root cause and recommend targeted solutions.
• Liaison & Collaboration: Serve as the key liaison between the Revenue Cycle teams and IT/Business Intelligence (BI). Translate operational needs into technical requirements and collaborate to determine the most effective and efficient data solutions.
• Process Improvement & Optimization: Review and analyze enhancement requests from the operational teams. Define the priority and potential financial impact of these requests, and help determine whether they require an IT build or can be addressed through user coaching and existing tools.
• Dashboard & Tool Development: Assist users in creating, customizing, and maintaining dashboards and SlicerDicer sessions for the continued monitoring of critical metrics and operational health.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• 3+ years of experience in a healthcare revenue cycle setting (e.g., Patient Access, Patient Financial Services, HIM, Claims & Billing).
• Demonstrated experience with Epic reporting and analytics tools (e.g., Reporting Workbench, SlicerDicer, Dashboards).
• Strong analytical, critical thinking, and problem-solving skills with a high attention to detail.
• Proven ability to work collaboratively across different departments, including IT and operational teams.
• Excellent written and verbal communication skills, with an ability to train and support others.
• Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.

Education, Knowledge, Skills and Abilities Preferred:

• Bachelor's degree in Healthcare Administration, Information Technology, Finance, or a related field.
• Prior experience in a super user, analyst, or training role.
• Completion of Epic's post-live Informaticist training courses is a significant plus.

Licenses and Certifications Preferred:

• Epic certification in one or more Revenue Cycle applications (e.g., Resolute HB/PB, Cadence, Prelude, Referrals) or in a Cogito/Analytics tool.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!   

Compensation
Minimum rate of $82,513.60 Annually

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.