About Hackensack Meridian Health
Hackensack Meridian Health nurses care for patients and their families at every stage of life, 24 hours a day, at bedsides in 9 community hospitals, 4 academic medical centers, a behavioral health hospital, 2 children's hospitals, 2 rehabilitation hospitals, medical offices, and care facilities across the state.
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Hackensack Meridian Health is one of the most recognized health care networks in the country for nursing excellence with 7 Magnet designations. In joining our nursing team, you'll work with collaborative colleagues, who are pushing each other - and patient care - to keep getting better.
Success Profile
What makes a successful Supervisor, Care Management at Hackensack Meridian Health? Check out the top traits we're looking for and see if you have the right mix.
- Collaborative
- Courageous
- Compassionate
- Creative
- Connected
Job Description
- Requisition # 2025-165109
- Shift Day
- Status Full Time with Benefits
Overview
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The role of Supervisor, Care Management integrates and coordinates utilization management, care coordination, discharge planning functions and performance improvement activities for all care managers. The Supervisor, Care Management is accountable for oversight of the department's designated team member caseloads and plans effectively in order to meet staffing needs, manage length of stay, promote efficient utilization of resources and ensure that care meets evidence-based practice standards and regulatory/payor requirements.
Responsibilities
A day in the life of a Supervisor, Care Management at Hackensack Meridian Health includes:
- Facilitates collaborative management of patient care across the continuum, intervening as necessary to remove barriers to timely and efficient care delivery and reimbursement.
- Supervises the staff with all care management processes, including LOS, throughput, patient flow and denials and appeals follow up.
- Applies process improvement methodologies in evaluating team member's documentation.
- Ensures that multidisciplinary rounds and team huddles are occurring.
- Provides direction to the multidisciplinary team as needed in difficult cases.
- Obtains, interprets and presents metrics related to care management.
- Attends key meetings and presents the information about existing case management processes.
- Develops the performance improvement plan of the care manager, documents performance and provides performance feedback, evaluates the work of the team member and provides reward and recognition for proper and efficient performance.
- Determines areas of opportunities and suggest process improvement.
- Follows HR policies for performance and disciplinary action. Responsible for disciplinary action and performance improvement plans when appropriate.
- Participates in departmental preparation for regulatory visits and compliance audits.
- Coordinates/facilitates patient care progression throughout the continuum by working collaboratively with the multidisciplinary team.
- Collaborates with ancillary departments to ensure accuracy of patient demographic and insurance information.
- Assists in the collection and reporting of indicators tracking efficiency of case management processes.
- Uses data to drive decisions and plan/implement performance improvement strategies related to assigned staff, including fiscal, clinical, and patient satisfaction data.
- Collaborates with Physician Advisors,/Hospitalist in needs related to Case Management and difficult cases.
- Maintains annual competencies and ensures training and continuing education of the team in applicable platforms. (Epic, Xsolis Cortex, BI, Google Suites)
- Assumes responsibility for supervision of other case management care coordination managers in the absence of a Supervisor.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required:
- Bachelor's degree, Nursing or Master's Degree in Social Work.
- At least 3 years full time experience in an acute care setting.
- Familiar with hospital resources, community resources, and/or resource/utilization management.
- Care coordination, case management or discharge planning experience.
- Effective decision-making /problem-solving skills, demonstration of creativity in problem-solving, and influential leadership skills.
- Excellent verbal, written and presentation skills. Moderate to expert computer skills.
- Excellent written and verbal communication skills.
- Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
Licenses and Certifications Required:
- Registered Nurse (RN) with current New Jersey (NJ) License, or Licensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW).
- Case Management certification by a nationally recognized organization within 1 year.
Licenses and Certifications Preferred:
- Basic Cardiac Life Support Certificate.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
Compensation
Starting at $106,329.60 Annually
HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:
Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.
In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Benefits
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workplace excellence
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collaborative work environment
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work-life balance
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compassionate nursing culture
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mentoring programs
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substantial tuition reimbursement
Eric
Gossar Assistant Nurse Manager, Critical Care Unit
Southern Ocean Medical Center![]()
To be a newer nurse and become an assistant manager of a critical care unit speaks to the opportunities Hackensack Meridian Health can provide. Also, the teamwork and team members I have been exposed to here are second to none."
Start Exploring
See the area you’ll be working in and get an idea of what your daily routine around the office can be like.
Learn MoreNURSING ANNUAL REPORT
Check out our latest Nursing Annual Report to learn more about the achievements of our nursing team.

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Nursing with us
Be part of an exceptional and nationally recognized network, where nurses are ready to provide the care patients need to keep getting better.
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Nursing opportunities
At Hackensack Meridian Health, our integrated nursing team is ready to provide the highest level of care each and every day.
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EVENTS
Our event opportunities allow teammates alternate ways of meeting and collaborating, which builds a sense of belonging.
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