Mgr, Hip and Knee Program - F/T Day

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian

Health we help our patients live better, healthier lives — and we help one another to

succeed. With a culture rooted in connection and collaboration, our employees are

team members. Here, competitive benefits are just the beginning. It’s also about how

we support one another and how we show up for our community. Together, we keep

getting better - advancing our mission to transform healthcare and serve as a leader of

positive change.

The Mgr, Clinical Program is responsible for coordination and daily operations of the Riverview Joint and Spine program The manager acts as an clinical resource to staff, physicians, and patients regarding the program. Represents Riverview’s Joint and Spine Center on the hospital leadership team, reporting on relevant data and key metrics. Responsible for developing and managing the budgets for assigned areas, including monitoring and analyzing key financial indicators and performance metrics. This includes modifying business activities as needed in response to changing financial situations. 

Responsibilities

1. Participates, develops, implements, and evaluates the certification compliance for the program (i.e. TJC, DOH, CMS). Maintains required audit logs for quality control and care standard compliance
2. Interprets, implements and enforces department and program- specific policies and procedures. Maintains current knowledge of state/government regulatory standards and requirements. Maintains knowledge of standards in guiding all aspects of patient care.
3. Assists the medical director , Ensures communication among physician, patient, and outside referral sources is accurate and timely.
4. Functions responsibly as a clinical manager. Collaborates with interdisciplinary teams when appropriate and consistently utilizes appropriate teaching methodology based upon the learning needs of the patients and staff. Develops instruction sheets, order sheets and checklists pertaining to protocols.
5. Develops, implement and maintains policy and procedures department wide. Consistently meets with team members, physicians and management for understanding of protocol and plans follow up.
6. Communicates in a professional, courteous manner with patients, families, visitors, team members, and physicians to promote high quality care and superior levels of service. Ensures patients are treated promptly and questions and concerns are dealt with in a timely manner.
7. Tracks, analyzes, and reports on relevant data and metrics as needed and/or requested. Develops, recommends and/or implements actions or process improvements as appropriate.  
8. Promotes patient satisfaction through demonstrated commitment to providing excellent service by interacting in a friendly, helpful manner. Communicates potential patient satisfaction issues to the office of patient experience and nursing leadership 
9. Other duties and/or projects as assigned.
10. Adheres to HMH’s Organizational and Managerial competencies and standards of behavior.

Qualifications

1. Bachelor’s degree in nursing.
2. Minimum of 3 years of experience in related field.
3. Experience with elective hip and knee /Orthopedic population preferred
4. Minimum of 1 years of leadership experience.
5. Current valid NJ RN license.
6. BLS Certification.
7. Proficiency in MS Office, Excel and EPIC.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.