Clinical Logistics Associate - Full Time - Evening Jobs in Borough of Red Bank at Hackensack Meridian Health

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Clinical Logistics Center serves as a centralized communications (Hub) for the hospital by bringing together resources and utilizing them to improve experience, efficiency and timeliness of care. The CLC also collects and analyzes data for both real time intervention and trending and analysis. A professional, pleasant attitude is essential, and the ability to multi-task and prioritize is a must. Team members regularly exercise critical thinking and good judgement in making decisions.

Responsibilities

A day in the life of a Clinical Logistics Associate at Hackensack Meridian Health includes:

• CLC Associates serve as operators for the hospital, answering the switchboard, code line, overhead pages, multiple hotlines including requests for clergy, and other forms of communication.
• The CLC Associates are dedicated to improving patient flow throughout the hospital. Team members work closely with the ED clinical team, Admitting, Environmental Services, and Patient Transport as a point person to ensure that patients are moving through the care experience in the most efficient manner possible. This involves knowing and understanding all available resources in the hospital at a given time. Team members must use critical thinking to make decisions about prioritization.
• The Clinical Logistics Center collects real-time and historical data for intervention and analysis. The CLC Associates monitor the progress of all ED patients and work with multiple departments for real-time interventions to ensure appropriate timeliness of care. The CLC distributes information on delays and interventions in real time to key stakeholders. Additionally, the CLC collects data on a number of important initiatives including readmissions through the Emergency Care Center. This data is used for trending and analysis. 
• The CLC provides a key aspect of the patient experience. CLC Associates round on patients in the ER with specific attention to those who are being admitted. Through targeted rounding, the CLC provides comfort items, builds trust, assists with communication, and expedites throughput. CLC Associates must interact professionally with clinical and non-clinical staff, and provide an exceptional patient experience.
• CLC Associates are involved in multiple 24/7 functions, including the processing of all expirations within the hospital. This may involve coordination with multiple departments including care management, nursing administration, and security.
• Other duties and/or projects as assigned.
• Adheres to HMH's Organizational and Managerial competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Basic knowledge of Microsoft Excel and Word.
• Experience in healthcare or customer services.

Education, Knowledge, Skills and Abilities Preferred:

• Associates Degree or higher.
• 2-3 years of experience in healthcare or customer services. 

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! 

Compensation
Starting at $22.77 Hourly

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.