- Requisition # 2024-152795
- ShiftEvening
- StatusPart-time with Benefits
Overview
“Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.”
Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!
Facilitates communication between sending and receiving facilities, including the use of telephone, computer software, and other communication and documentation tools. Documents a record of the encounter.
Responsibilities
- Answers telephones in accordance with established policies and procedures.
- Utilizes professional tone and demeanor in all communication.
- Coordinates communication between sending and receiving facilities, and within the receiving facility.
- Accurately records details of all communication related to each transfer request in the electronic health record in an efficient and timely manner.
- Works in a collaborative manner with other members of the health care team.
- Demonstrates the ability to handle a high degree of pressure, heavy workloads, multiple requests, and numerous interruptions in a positive manner, establishing priorities for effective work completion. Able to diffuse challenging situations and respond appropriately.
- Demonstrates expertise in working with multiple computer applications as well as all functions of the telephone system.
- Escalates barriers and concerns using applicable policies and procedures as well as chain of command.
- Follows patient identification policies and procedures to ensure accurate patient identification.
- Utilizes downtime procedures for effective communication and documentation when necessary.
- Collaborates with Emergency Medical Services (EMS) to arrange appropriate and timely transportation based on established protocols.
- Obtains insurance information and communicates with insurance providers and/or case management and social services as needed.
- Initiates registration activities and completes registration as requested.
- Prepares handoff and other reports as directed.
- Maintains a clean and sanitary work environment.
- Other duties as assigned.
- Patient age specification: Neonate, infant, toddler, pre-school, school age, adolescent, adult, geriatrics.
- Must be able to sit and work at a computer with multiple monitors while speaking on a telephone for extended periods of time.
Qualifications
Education, Knowledge, Skills and Abilities Required:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
Education, Knowledge, Skills and Abilities Preferred:
- Emergency medical services experience
- Computer literacy
- Medical terminology
- Excellent communication skills
- Flexible and adaptable to change
- Ability to multitask
Licenses and Certifications Preferred:
- Emergency Medical Technician
- Paramedic
- AHA Basic Life Support
HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
Awards We’ve Received
US News & World Report 2023
- HUMC - #1 Hospital in NJ & #5 in NY Metro Area
US News & World Report 2023
- Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ
US News & World Report 2023
- JSUMC - #6 Hospital in NJ
2023
2023 & 2022 Magnet Designations
for 9 HMH Institutions
Newsweek 2022 Best Hospitals USA
- HUMC - #57
Newsweek 2022 America’s Best Addiction Treatment Centers
Blake Recovery Center at Carrier Clinic - #2
Diversity Inc. 2023
Top Hospital and Health Systems
Becker’s Hospital Review 2022
- Top Places to Work in Healthcare
JOBS FOR YOU
You have no recently viewed jobs
-
Certified Medical Assistant - Oncology - Physician Practice
HMH PHYSICIAN SERVICES, INC. Avenel, New Jersey -
Certified Medical Assistant - Multi-Specialty - Physician Practice
HMH PHYSICIAN SERVICES, INC. Bayville, New Jersey -
House Supervisor- Carrier Clinic- Psych Units- Per Diem, Nights
HMH CARRIER CLINIC INC Belle Mead, New Jersey -
Registered Nurse- Blake Detox & Recovery Unit- P/T with Benefits Days
HMH CARRIER CLINIC INC Belle Mead, New Jersey
STAY CONNECTED
From roles that are right for you to new opportunities, join our talent community and stay up to date with job openings and more.