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Transfer Center Agent-PT-Evening Jobs in Borough of Neptune City at Hackensack Meridian Health

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Transfer Center Agent-PT-Evening

HMH HOSPITALS CORPORATION Borough of Neptune City, New Jersey
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  • Requisition # 2024-152795
  • ShiftEvening
  • StatusPart-time with Benefits

Overview

“Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.” 

Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!

Facilitates communication between sending and receiving facilities, including the use of telephone, computer software, and other communication and documentation tools. Documents a record of the encounter.

Responsibilities

  • Answers telephones in accordance with established policies and procedures.
  • Utilizes professional tone and demeanor in all communication.
  • Coordinates communication between sending and receiving facilities, and within the receiving facility.
  • Accurately records details of all communication related to each transfer request in the electronic health record in an efficient and timely manner.
  • Works in a collaborative manner with other members of the health care team.
  • Demonstrates the ability to handle a high degree of pressure, heavy workloads, multiple requests, and numerous interruptions in a positive manner, establishing priorities for effective work completion. Able to diffuse challenging situations and respond appropriately.
  • Demonstrates expertise in working with multiple computer applications as well as all functions of the telephone system.
  • Escalates barriers and concerns using applicable policies and procedures as well as chain of command.
  • Follows patient identification policies and procedures to ensure accurate patient identification. 
  • Utilizes downtime procedures for effective communication and documentation when necessary.
  • Collaborates with Emergency Medical Services (EMS) to arrange appropriate and timely transportation based on established protocols. 
  • Obtains insurance information and communicates with insurance providers and/or case management and social services as needed.
  • Initiates registration activities and completes registration as requested.
  • Prepares handoff and other reports as directed. 
  • Maintains a clean and sanitary work environment.
  • Other duties as assigned.
  • Patient age specification: Neonate, infant, toddler, pre-school, school age, adolescent, adult, geriatrics. 
  • Must be able to sit and work at a computer with multiple monitors while speaking on a telephone for extended periods of time.

Qualifications

Education, Knowledge, Skills and Abilities Required:

  • High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.

Education, Knowledge, Skills and Abilities Preferred:

  • Emergency medical services experience
  • Computer literacy 
  • Medical terminology
  • Excellent communication skills
  • Flexible and adaptable to change
  • Ability to multitask

Licenses and Certifications Preferred:

  • Emergency Medical Technician
  • Paramedic
  • AHA Basic Life Support

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.

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Awards We’ve Received

2023

US News & World Report 2023

- HUMC - #1 Hospital in NJ & #5 in NY Metro Area

2023

US News & World Report 2023

- Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ

2023

US News & World Report 2023

- JSUMC - #6 Hospital in NJ

2022
2023

2023 & 2022 Magnet Designations

for 9 HMH Institutions

2022

Newsweek 2022 Best Hospitals USA

- HUMC - #57

2022

Newsweek 2022 America’s Best Addiction Treatment Centers

Blake Recovery Center at Carrier Clinic - #2

2023

Diversity Inc. 2023

Top Hospital and Health Systems

2022

Becker’s Hospital Review 2022

- Top Places to Work in Healthcare

WE KEEP GETTING BETTER

At Hackensack Meridian Health, we help our patients live better, healthier lives – and we help one another succeed. Here, competitive benefits are just the beginning. It’s also about how our team members support one another and how we show up for our community. Together, we’re ready to transform health care and advance our mission to serve as a leader of positive change.

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