Bed Management Coordinator - P/T with Benefits Days

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

We invite you to listen to a message from our CNO who shares what it's like to be part of Team HMH at Jersey Shore University Medical Center:

Responsibilities

The Bed Management Coordinator is responsible for all activities related to Bed Management including, but not limited to, coordinating the patient placement, access case management, and the patient flow required to provide appropriate, effective and efficient patient care. The Bed Management Coordinator is empowered to remove barriers and bottlenecks related to patient placement and flow. Notifies and communicates with Patient Progression, Nurse Managers, Administrative Supervisors, Physicians, Physicians on Call, and Administrator on Call when appropriate.

 

• Uses clinical expertise to coordinate the placement of elective and emergent admissions as well as transfers from other facilities in accordance with clinical standards and guidelines ensuring that all patients are admitted or transferred to the most appropriate available bed.
• Clinically knowledgeable of disease entities, epidemiological issues, and circumstances that have implications for the placement of patients.
• Assured communication and implementation of the Bed Management plan for the day as defined at the daily bed meeting to the patient placement staff and all patient care areas, physicians, senior leadership and operations departments as needed.
• Collaborates with Patient Progression in development of the daily Bed Management plan to allow the plan to be communicated to the Administrative Supervisors and leaders on all shifts in order to assure continued implementation and focus on the day`s plan.
• Reviews patients` conditions as necessary, independently, or in conjunction with case management staff, ED, Administrative Supervisor, or charge nurse to ensure appropriate placement for required services.
• Tracks bed availability, maintaining appropriate logs/records.
• Works directly with Plant Ops and Environmental Services on daily Room of the Day and/or Unit of the Day closures and the impacts on available capacity.
• Direct oversight of the Daily Census Bed Reports throughout the day.
• Collaborate with Patient Progression and participate as needed in walking rounds on all nursing units to identify and discuss barriers to discharge, build relationships with staff, and educate staff to the role of the Bed Management Coordinator.
• Monitors bed availability on all nursing units as well as pending discharges assessing the ability to meet the ADT needs of the cath lab, ED, PACU, and direct admissions.
• Acts as a resource to Bed Management clerical team members as to the type of patient that each unit can accept and the type of equipment or medications that can be used or given on each unit, using policies and procedures as a guide.
• Makes recommendations to the Manager of Bed Management for closing or downsizing units and manages the transfer of patients from the ED/PACU or direct admits when an overflow unit is opened ensuring that patients are admitted in a controlled manner.
• Regularly communicates with and provides status reports to the Manager of Bed Management regarding impending surge, operating room holds, or cath lab delays. Calls additional bed meetings as needed.
• Monitor ED throughput and dispositions, and escalate to Patient Progression as needed to assist with resolving delays and barriers.
• Monitors inpatient encounters for discharge orders to assist with identifying future opportunities for bed placement throughout the day.
• Updates accommodation codes when appropriate (e.g. CDU, MED) to support accurate claims submissions.
• Plans, organizes and prioritizes tasks to meet critical deadlines in a fast-paced environment.
• Utilizes technology to maintain accurate files and reports, and to prepare and analyze data.
• Demonstrates ability to work with others to achieve and support the mission of the medical center.
• Demonstrates accountability for the professional development of self and peers, through formal and informal education and evaluation in collaboration with Learning and Performance.
• Demonstrates effective communication skills to reduce barriers to communication for all staff.
• Interact with customers via phone, electronic communication (e.g. email, chat, text messaging), and face to face.
• Executes bed management functions on multiple hospital computer systems to assign beds in accordance with all applicable policies, protocols, medical board rulings, and overall philosophy of the medical center.
• Prioritizes admission sources (i.e. cath lab, ED, PACU, transfer center) to minimize delays and enhance patient flow.
• Prepare and distribute, as needed, the census report and other documents.
• Monitors blocked beds and collaborates with the Manager of Bed Management to ensure beds are not blocked unnecessarily. Appropriately assigns private rooms to minimize the need to block beds.
• Collaborates with the Manager of Bed Management to facilitate internal bed requests to mitigate delays in ensuring the patient is located in the appropriate: level of care, nursing unit type, and preferred room type.
• Communicates with patient care units and outside stakeholders (e.g. physicians offices, patient & family members) to communicate individual bed plans and status updates.
• Prepares and provides real-time capacity status of the medical center on demand as requested (e.g. disaster response).
• Demonstrates the standards of behavior in accordance with the policies, goals, and mission of the medical center.
• Utilizes all downtime procedures when indicated.
• Recognizes and responds to opportunities to promote and market JSUMC and HMH.
• Works directly with the transfer center to answer phone calls and coordinate communications as requested.
• As directed, prepare and present data and information on behalf of the Bed Management department.
• Demonstrates strong problem solving skills while making clear decisions in a fast-paced environment. Demonstrates effective time management skills.
• Demonstrates active listening skills to accurately interpret and respond to inquiries.
• Provides superior customer service for all types of interactions by maintaining a positive, friendly, and pleasant attitude at all times. Demonstrates exceptional interpersonal skills. Improves a customer`s experience by minimizing hold time and speaking clearly and confidently without hesitation.
• Keeps customers informed regarding updates on requests until resolution is achieved.
• Demonstrates a team-focused and collaborative attitude in which it is clear that there is a willingness to support the department`s goals and vision.
• Demonstrates a willingness to work flexible hours as needed to ensure 24/7/365 service to the medical center.
• Develops individual goals that align with the department`s and organization`s goals.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

• BSN in progress and/or willing to acquire within three (3) years of hire
• NJ State Professional Registered Nurse License
• Three (3) years of professional nursing experience
• Knowledge or nursing principles, practices, and techniques
• Knowledge of state and agency laws and regulations governing general professional nursing practices
• Skill in both verbal and written communication
• Skill in applying professional nursing methods and techniques
• Skill in maintaining effective working relationships
• National certification is desirable
• Masters degree in nursing or other related field preferred 
• Previous experience in Bed Management preferred 

 

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

 

 

Compensation
Starting at $63,797.76 Annually

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.