Site PACS QC Coordinator

RIVERVIEW MEDICAL CENTER Red Bank Requisition # 2019-72409 ShiftDay StatusFull Time with Benefits Weekend WorkNo Weekends Required HolidaysNo Holidays Required On CallOn-Call Commitment Required Shift HoursVaried Address1 Riverview Plaza, Red Bank, 07701

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How have you impacted someone’s life today?  At Hackensack Meridian Health our healthcare teams are focused on changing the lives of our patients by providing the highest level of care each and every day.  From our hospitals, rehab centers and occupational health teams to our long-term care centers and at-home care capabilities, our complete spectrum of services will allow you to apply your skills in multiple settings while building your career all within New Jersey’s premier healthcare system.

This position is an on-site liaison for Radiologists, Physicians and Team Members. 


A day in the life of a Site PACs QC Coordinator at Hackensack Meridian can be described as follows:

  • Coordinates all PACs related equipment maintenance and service to assure minimal down time
  • Maintains log of all service issues
  • Works in concert with OEM service engineers to assure maximal uptime
  • Trouble shoots equipment issues in order to provide OEM with sufficient information
  • Exhibits positive interpersonal skills, is polite and courteous
  • Interacts well with customers and team members; fulfills commitments as required
  • Demonstrates ability to clearly articulate information to IT, Physicians, Vendors and team members as needed both verbally and in writing
  • Appropriately escalates issues to Management and IT
  • Adapts to changing conditions and situations and is able to re prioritize tasks as necessary
  • Accepts and applies constructive criticism and suggestions
  • Performs system administration on PACs
  • Manages files, directories and user accounts
  • Monitors backup process
  • Supports workflow, mapping and troubleshoots issues
  • Performs file management activities including archival, re-org, or deletion of aged or in-active data within FIC 
  • Assures that structured reports are attached to each file and all studies are merged
  • Serves as source of information as ‘on-site PACs person’
  • Provides insight into emerging Imaging IT technologies
  • Provides support to Radiologist and Physicians with PACs issues/questions when necessary
  • Trouble shoots common technical problems
  • Is available for upgrades on PACs system with regard to ‘downtime’
  • Works with Super users to keep them current with anything new and mini-refreshers in order to provide vacation coverage
  • Regularly assists ‘team members’ in area of expertise
  • Provide technical support in all areas including Pain management, Endo, Portables, Fluoroscopy and General Radiography when needed




  • Bachelor's degree preferably in Information Technology/Math/Computer Science or related field and/or Graduate of an accredited Radiology Program
  • IT background strongly preferred, with knowledge of PACS and Powerscribe 360 or Previous Radiology Technologist experience preferred
  • Candidate with Radiology background, should have NJDEP and ARRT registry
  • A minimum of 2-5 years of experience in an Information Technology department in a similar role and/or as a Radiology Technologist that has knowledge of the systems this position will support
  • Previous healthcare experience preferred
  • Must have excellent analytical, communication, and organizational skills

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Our Network

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.