Support Specialist, Pathology

HACKENSACK UNIVERSITY MED CNTR Hackensack Requisition # 2019-73368 ShiftEvening StatusPart-time with Benefits Weekend WorkEvery Other Weekend HolidaysAs Needed On CallNo On-Call Required Standard hours per week20 AddressHACKENSACK UNIVERSITY MEDICAL CENTER

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How have you impacted someone's life today? At Hackensack Meridian Health our teams are focused on changing the lives of our patients by providing the highest level of care each and every day. From our hospitals, rehab centers and occupational health teams to our long-term care centers and at-home care capabilities, our complete spectrum of services will allow you to apply your skills in multiple settings while building your career, all within New Jersey's premier healthcare system.

The Support Specialist, Pathology registers specimens into the SMS system, performs a variety of clerical duties relating to patient specimens, and answers inquiries regarding the status of patient results.


A day in the life of a Support Specialist, Pathology at Hackensack Meridian can be described as follows:



1. Separates and accessions traumas and other stat specimens from non-stats quickly and efficiently and free of error.

2. Accurately ensures that all outreach, out-patient and in-house specimens are received under the proper conditions, i.e., temperature, tube type, labeling requirements, etc.

3. Ensures that all tests corresponding to a specimen are logged in accurately and that computer labels are placed on specimens accurately.

4. Possess a working knowledge of downtime procedures for the computer and pneumatic tube systems and follows procedures appropriately.

5. Documents any issues pertaining to the registration/ordering process and informs the appropriate unit, physician's office, or outreach area for follow up.

6. Registers specimens, utilizing appropriate tools available to perform this function accurately and free of error.

7. Checks PIDX accurately to prevent duplicate medical record numbers, determines guarantor, and primary, secondary and/or tertiary insurance.

8. Transcribes all insurance information using smart ID and utilizing diagnosis codes appropriately.

9. Differentiates methods of registrations for various out-patient types, ie, RGE, SPE, LOP etc.

10. Possesses a thorough working knowledge of both the laboratory and hospital computer systems and is able to perform all system functions necessary as it relates to results reporting and record keeping.

11. Orders, receives, identifies, labels, centrifuges and distributes specimens to appropriate areas for testing accurately and free of errors.

12. Screens incoming calls and provides information to appropriate medical personnel as needed.

13. Adheres to the standards identified in the Medical Center's Organizational Competencies.


Education, Knowledge, Skills and Abilities Required:

1. High school diploma or equivalent.

2. Some computer experience.


Education, Knowledge, Skills and Abilities Preferred:

1. Current matriculating high school student with science background or with secretarial or commercial school background.

2. Knowledge of medical terminology.


If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!


Our Network

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.