Prog Coord, SW, Brain Hlth Ctr

HACKENSACK UNIV. MEDICAL GROUP Hackensack Requisition # 2019-75196 ShiftDay StatusFull Time with Benefits Weekend WorkNo Weekends Required HolidaysNo Holidays Required On CallNo On-Call Required Shift Hours8:30 a.m. - 5 p.m. Address306 Essex Street, Hackensack, 07601

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How have you impacted someone’s life today?  At Hackensack Meridian Health our healthcare teams are focused on changing the lives of our patients by providing the highest level of care each and every day.  From our hospitals, rehab centers and occupational health teams to our long-term care centers and at-home care capabilities, our complete spectrum of services will allow you to apply your skills in multiple settings while building your career all within New Jersey’s premier healthcare system.

The program coordinator will oversee the daily operations of The Center of Brain Health and Dementia. This position provides comprehensive care coordination for patients and families, supporting a holistic and coordinated approach across the continuum of care. This position assesses psychosocial aspects of care adding to the treatment plan, providing individual and group psychotherapy, assists with disease management and education to enhance informed decision-making; collaborates with an interdisciplinary team to allow for timely treatment and increased supportive care throughout the patient/family experience. This position provides individual assistance to patients, families and caregivers to help identify and overcome barriers, which may hinder quality medical and psychosocial patient care.


A day in the life of a Program Coordinator at Hackensack Meridian can be described as follows:

  • Support planning and coordination of The Center for Brain Health and Dementia and its activities.
  • Plans and coordinates the initiation of research study protocol and the establishment of operating policies and procedures.
  • Plans, implements and maintains data collection in support of program.
  • Ensure implementation of policies and procedures.
  • Supports growth and program development.
  • Assesses and manages the patient/family plan of care for the identification and facilitation of resources required during the progression of the chronic condition in order to achieve the optimal clinical, financial, operational, and satisfaction outcomes.
  • Acts in a leadership function with process improvement activities to develop and execute uniquely designed programs for dementia patients and families in order to achieve the optimal clinical, financial, operational, and satisfaction outcomes.
  • Assists the patient/family through the course of dementia using disease management precepts to provide ongoing education, psychosocial support and counseling to assist with adjustment for the patient and family.
  • Coordinates the plan of care using an interdisciplinary holistic approach, making appropriate medical, legal, social and financial referrals and consultations in coordination with physicians and other team members.
  • Ensures that the patient and family understand the dementia diagnosis, disease progression and behavioral strategies and recommended actions, and are provided with appropriate information in coordination with physician and health care providers. Responds to patient/family requests for ongoing information and education regarding the disease process, legal, financial and community resources including respite and residential care options to optimize outcomes. Supports the patient and family during difficult decision-making periods. Assists/facilitates the completion of patient health care directives providing education and emotional support to families.
  • Evaluates patient's functional, cognitive and emotional abilities and limitations. Determines when intervention is needed. Establishes treatment goals that are measurable reflecting patient/family key limiting factors. Establishes and implements a plan of care to achieve treatment goals. Collaborates with patient and family when setting goal.
  • Educates internal members of the health care team on care coordination of dementia patients/families in the community. Participates in staff development to maintain current standards of practice and ensure the highest quality of care.
  • Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team. Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements.
  • Assist with supervision and support of assigned staff.
  • Other duties as assigned by Director.


Education, Knowledge, Skills and Abilities Required:

1. Masters degree in Social Work.

2. Two years of experience as a social worker in a healthcare setting.

3. Knowledge of program management.

4. Excellent time management and organizational skills.

5. Demonstrates ability to problem solve and resolve conflict.

6. Excellent communication (written & verbal) and interpersonal skills.


Licenses and Certifications Required:

1. NJ Licensed Social Worker or NJ Licensed Clinical Social Worker.


Licenses and Certifications Preferred:

1. NJ Licensed Clinical Social Worker.

Our Network

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.