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Care Coordinator, Utilization Management F/T Day

JFK MEDICAL CENTER • Edison, New Jersey


About Hackensack Meridian Health

Hackensack Meridian Health nurses care for patients and their families at every stage of life, 24 hours a day, at bedsides in 9 community hospitals, 4 academic medical centers, a behavioral health hospital, 2 children's hospitals, 2 rehabilitation hospitals, medical offices, and care facilities across the state.

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Hackensack Meridian Health is one of the most recognized health care networks in the country for nursing excellence with 7 Magnet designations. In joining our nursing team, you'll work with collaborative colleagues, who are pushing each other - and patient care - to keep getting better.

Success Profile

What makes a successful Care Coordinator, Utilization Management F/T Day at Hackensack Meridian Health? Check out the top traits we're looking for and see if you have the right mix.

  • Collaborative
  • Courageous
  • Compassionate
  • Creative
  • Connected

Job Description

  • Requisition # 2024-145997
  • Shift Day
  • Status Full Time with Benefits


The Care Management, Care Coordinator, Utilization Management is a member of the healthcare team and is responsible for coordinating, communicating, and facilitating the clinical progression of the patient¿s treatment. Accountable for a designated patient caseload; the Care Coordinator, Utilization Management plans effectively in order to manage length of stay, promote efficient utilization of resources and ensure that care meets evidence-based practice standards and regulatory/payor requirements and follows the state of New Jersey regulations for Nursing.


1. Follows departmental workflows for utilization review activities including admission reviews, admission denials, continued stay reviews, continued stay denials, termination of benefits, communication of information to insurance company, billing certifications, concurrent managed care denial appeals and retrospective medical record utilization reviews.

2. Obtains and evaluates medical records for inpatient admissions to determine if required documentation is present.

3. Obtains appropriate records as required by payer agencies and initiates physician advisor's review as necessary for unwarranted admissions.

4. Performs chart reviews for appropriateness of admission and continued hospital stay applying appropriate clinical criteria. Performs admission review within 24 hours or the first business day.

5. Refers cases not meeting criteria to the physician advisor or designated vendor for determination and action.

6. Participates actively on appropriate committees, workgroups, and or meetings.

7. Identifies and refers quality issues for review to the Quality Management Program.

8. Participates in multidisciplinary rounds, specific to assigned units. Brings forth issues which impact discharge and length of stay in a timely manner.

9. Performs appropriate reassessments and evaluates progress against care goals and the plan of care and revises plans, as needed

10. Collaborates with all members of the multidisciplinary team to support length of stay reduction and observation management goals.

11. Provides appropriate CMS documents to the patient and family/support person as per regulatory guidelines (ie., Important Message 4 to 48 hours prior to discharge, appeal and HINN notices)

12. Maintains annual competencies and completes training and continuing education in applicable platforms. (Epic, Xsolis Cortex, Enterprise Analytics, Google Suites)

13. Adheres to the Medical Center¿s Organization Competencies and the Standard of Behavior.

14. Other duties as assigned


Education, Knowledge, Skills and Abilities Required:

1. BSN or BSN in progress and/or willing to acquire within 3 years of hire or transfer into the position.

2. Effective decision-making skills, demonstration of creativity in problem-solving, and influential leadership skills.

3. Excellent verbal, written and presentation skills

4. Moderate to expert computer skills

5. Familiar with hospital resources, community resources, and utilization management


Licenses and Certifications Required:

1. NJ State Professional Registered Nurse License.

2. AHA Basic Health Care Life Support HCP Certification.

3. Care Management certification by a nationally recognized organization within 1 year.


Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.



  • workplace excellence

  • collaborative work environment

  • work-life balance

  • compassionate nursing culture

  • mentoring programs

  • substantial tuition reimbursement

Assistant Nurse Manager, Critical Care Unit
Southern Ocean Medical Center

To be a newer nurse and become an assistant manager of a critical care unit speaks to the opportunities Hackensack Meridian Health can provide. Also, the teamwork and team members I have been exposed to here are second to none."

Start Exploring

See the area you’ll be working in and get an idea of what your daily routine around the office can be like.

Learn More


Check out our latest Nursing Annual Report to learn more about the achievements of our nursing team. 


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