IT Operations Analyst I


HMH HOSPITALS CORPORATION Neptune Requisition # 2021-98123 ShiftEvening StatusFull Time with Benefits Weekend WorkWeekends as Needed HolidaysAs Needed On CallNo On-Call Required Shift Hours3pm - 11:30pm Address2020 6th Avenue, Neptune,

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Overview

How have you impacted someone's life today? At Hackensack Meridian Health our teams are focused on changing the lives of our patients by providing the highest level of care each and every day. From our hospitals, rehab centers and occupational health teams to our long-term care centers and at-home care capabilities, our complete spectrum of services will allow you to apply your skills in multiple settings while building your career, all within New Jersey's premier healthcare system. 

Fostering a culture of excellence within a collaborative environment, Hackensack Meridian Health is seeking talented professionals to implement and support innovative solutions & technologies. Our Information Technology team enables HMH to meet the changing demands of the healthcare marketplace by providing creative, high quality, efficient and effective solutions. Come join the HMH team as we recently rolled out Epic throughout our network and are looking for top talent to support this implementation.

The IT Operations Analyst I is responsible for monitoring and analyzing the operation of Client Server platforms (i.e. central console, on-line terminals, etc.) within Hackensack Meridian Health (HMH). Handles basic issues and problems, and refers more complex issues to higher-level IT Operations Analysts.

HMH IT department has received many accolades from recognized organizations; including Most Wired and Fortune.  Come join our winning IT team that was ranked as #1“Best Hospital IT Department” for the past two years by Health IT News.

*****Candidates should be very flexible as this position will include working all 3 shifts as needed. Must be able to work weekends, Overtime as needed, travel between HMH sites. The Operations team is fully staffed 24x7 so Holidays are part of our schedule.*****

Responsibilities

A day in the life of IT Operations Analyst I at Hackensack Meridian Health includes:

  • Identifies, analyzes and solves technical problems to ensure optimal performance.
  • Responds to customer problems and complaints.
  • Assesses performance and makes recommendations for change based on HMH needs and goals.
  • Designs monitoring tools to detect and report on system performance.
  • Troubleshoots and provides support to users.
  • Maintains necessary production journal and control log(s).
  • Maintains operation records of machine utilization, PMs and/or equipment repairs.
  • Preforms and verifies backup procedures for related solutions as per defined policies and procedures.
  • Other duties and/or projects as assigned.
  • Adheres to HMH’s Managerial competencies and standards of behavior.
  • Lifts a minimum of 25 lbs., pushes and pulls a minimum of 25 lbs. and stands a minimum of 2 hours a day.

Qualifications

Education, Knowledge, Skills and Abilities Required:

  • Bachelor’s level degree or equivalent years of experience in a related Information Technology (IT) or other computer field.
  • Two or more years of relevant Information Technology experience.
  • Possesses beginning to working knowledge of subject matter.
  • Related technical expertise.
  • Excellent written and verbal communication skills as well as detail-oriented.
  • Strong analytical thinking skills ability to work as part of team.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Our Network

Hackensack Meridian Health (HMH) is a Mandatory COVID-19 and Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.