Access Service Rep

HMH HOSPITALS CORPORATION Neptune Requisition # 2021-102265 ShiftEvening StatusPart-time without Benefits Weekend WorkEvery Other Weekend HolidaysThree of 6 On CallNo On-Call Required Shift HoursEvening Address1945 State Route 33, Neptune, 07753

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How have you impacted someone's life today? At Hackensack Meridian Health our teams are focused on changing the lives of our patients by providing the highest level of care each and every day. From our hospitals, rehab centers and occupational health teams to our long-term care centers and at-home care capabilities, our complete spectrum of services will allow you to apply your skills in multiple settings while building your career, all within New Jersey's premier healthcare system.


  • The Access Service Representative is responsible for providing assistance and guidance to patients/customers in need of general department information.
  • S/he provides clerical and telephone support to the department and performs computer input of records.
  • S/he assists customers in interpreting financial/insurance data and in the completion of appropriate forms and/or paperwork.
  • S/he obtains signatures for regulatory forms, collects patients copay or coinsurance


  • High School diploma or equivalent is required.
  • Some college and/or medical terminology education is strongly preferred.
  • Previous experience within health-care registration and/or scheduling is preferred.
  • Strong computer skills and the ability to navigate multiple systems simultaneously with complete accuracy of data entries are required. Proficiency with MS Office (Word, Excel, Outlook) is preferred.
  • Proficiency with insurance eligibility/authorization systems is preferred.
  • The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients, their families and their caregivers, an acute attention to detail, an exceptional focus on teamwork, and the ability and passion to deliver the highest quality of service based on a strong sense of patient focus are all required.
  • Must be able to maneuver bedside mobile workstation.
  • Must be able to stand for long periods of time.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory COVID-19 and Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.